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  • Refund & Return Policy

We want you to be completely satisfied with your purchase. Unlike most other special occasion retailers we accept returns for a refund with a 15% restocking fee or exchange for an alternate item with no restocking fee.

Return for Exchange

Please use the form below within 7 days of receiving your order to request your Return Authorization Number (RA #). Please indicate that you want to exchange your purchase, and note the designer name, new style, color, size requested and your wear date. Return authorization #’s will be issued to eligible items. Please note Bridal, Bridesmaid, and Clearance items are FINAL SALE and are not eligible for exchanges or refunds.

Domestic Customers

Your package must be postmarked within 5 business days of receiving your Return Authorization Number (RA#).

International Customers

If you received free shipping on your order, the shipping cost will be deducted from your exchange. Any taxes, duties or customs duty fees incurred for international orders are non-creditable and are the responsibility of the customer.

Return for Refund

Please use he form below within 7 days of receiving your order to request your Return Authorization Number (RA #). Please indicate that you want to receive a refund. Your Refund, minus a 15% restocking fee, will be issued once your return is received and inspected.

Domestic Customers

Your package must be postmarked within 5 business days of receiving your Return Authorization Number (RA#).

International Customers

If you received free shipping, the shipping cost will be deducted from your store credit. Any taxes, duties, or customs duty fees incurred for international orders are non-creditable and are the responsibility of the customer. Your satisfaction is our top priority. If you are unsatisfied for any reason please let us know and we will make it right. Please contact us if you need us to help you with your return. We are here to serve you.

Use the form below to let us know about your return